As part of Enterprise Mobile Engine (EMO) solution, EMO-CRM is designed and developed for enterprises for customer relationship management via mobile technologies, like SMS and WAP service.

The EMO-CRM overview is shown in Figure 2.

Figure 2.

EMO-CRM offers the following capabilities for enterprises:

¨         Membership management;

¨         Promotion coupon management (SMS)

¨         Lottery management (SMS)

¨         Reports of members’ activities